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When you know how to demonstrate that you understand the work of your potential customers, you are also ready to understand what they care about most and therefore help them in a concrete way. Exactly what they expect from you. Check the nuances of your tone of voice Just like body language, tone of voice (volume, speed and chain of words) also significantly influences the perception and interpretation of the meaning of words. This aspect is of fundamental importance for some professionals, such as inside sales, who only work on the telephone and who owe a large part of the success of their sales to their tone of voice. Learn to listen to the sound of your prospects' voices and consider how they address you: trying to follow their way of expression can be very useful.
We are obviously not talking about imitating every word or using the same jargon, but try to slow down the photo editing servies speed of your dialogue if the person sitting in front of you speaks slowly, or control the pace and bring the conversation to an acceptable speed if your interlocutor accelerates too much. Also try to align yourself with the level of formality or informality of the context you are in. In short, try to communicate how your customer communicates: it could make them feel at ease and give you a big commercial advantage. Understand what is not said Prospects don't always tell the whole truth and that's completely normal: it's good to know how to spot when it's happening.
Your interlocutor evaluating your company's services because his boss asked him to present three different options? Does the person you interfaced with like the project but the decision-maker isn't convinced? These are crucial aspects to be able to decipher and you cannot discover them until you have learned to interpret the moments and read the situation between the lines. Be specific The best communicators don't persuade their clients using dramatic tones or banal rhetoric. They are people capable of convincing others because they know how to present practical examples or anecdotes to support their line of conversation and their objectives.
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